Terms of Service

IMPORTANT LEGAL NOTICE

This page (together with our Cookies Policy) sets out the Terms of Service ("Terms") on which we, getyuu.co.uk ("we" or "GetYuu"), provide our services through our website https://getyuu.co.uk and any GetYuu mobile application through which you access our website or services.

Please read these GetYuu Terms carefully before ordering any products through the getyuu.co.uk, as your purchase of any products offered, getyuu.co.uk is subject to getyuu.co.uk Terms. By ordering products via getyuu.co.uk (whether now or in the future), you agree to be bound by these GetYuu Terms. Use of getyuu.co.uk is also subject to these Terms.

We reserve the right to change these Terms from time to time by changing them on this page. We advise you to print a copy of these Terms for future reference. These GetYuu Terms are only in the English language.

Use of your personal information submitted via the getyuu.co.uk website is governed by our Privacy Policy and Cookies Policy.

For the avoidance of doubt, please note that references to getyuu.co.uk in these Terms of Service include any current or future version of our website http://getyuu.co.uk and any GetYuu mobile application through which you access our website or services, in each case whether accessed through any current or future platform or device (including without limitation any mobile website, mobile application, affiliate website or related website for accessing our website or services that may be developed from time to time).

By accessing any part of GetYuu, you indicate that you accept these Terms. If you do not accept these GetYuu Terms, you should leave the GetYuu Website immediately, and you will not be able to order any products through the getyuu.co.uk or the GetYuu app.

1. INTRODUCTION AND OUR ROLE

1.1. Company details: GetYuu is a service provided by GetYuu Ltd., a company registered in Scotland with registered company number SC720081, whose registered office is at 301 Springhill Parkway, Glasgow Business Park, Baillieston, Glasgow, G69 6GA , Scotland

1.3. Service: We provide a way for you to communicate your orders ("Orders") for products ("Products") to stores ("stores") displayed on the getyuu.co.uk Website (the "Service"). By creating an account via GetYuu, you agree to our Terms of Service, Privacy Policy, Cookies Policy and being sent marketing communications. You can change your preferences in Contact Preferences

2. WEBSITE ACCESS AND TERMS

2.1. Website access: You may access some areas of the GetYuu app or getyuu.co.uk without making an Order or registering your details with us. Most areas of getyuu.co.uk are open to everyone.

2.2. Acceptance of terms: By accessing any part of the GetYuu app or getyuu.co.uk, you indicate that you accept these terms. If you do not accept these Terms, you should leave the getyuu.co.uk or app immediately, and you will not be able to order any Products.

2.3. Revision of terms: We may revise these Terms at any time. You should check getyuu.co.uk regularly to review the current Terms, because they are binding on you. You will be subject to the policies and Terms of Service in force at the time that you place an Order through us.

2.4. Responsibility: You are responsible for making all arrangements necessary for you to have access to the getyuu.co.uk Website or app. You are also responsible for ensuring that all persons who access getyuu.co.uk through your Internet connection are aware of these Terms and that they comply with them.

3. YOUR STATUS

3.1. Capacity and age: By placing an Order through the getyuu.co.uk Website, you warrant that:

3.1.1. You are legally capable of entering into binding contracts; and

3.1.2. You are at least 18 years old.

3.2. Alcohol and cigarettes: Furthermore, you acknowledge and agree that:

3.2.1. Pursuant to the Licensing Act 1964, it is an offence for any person under the age of 18 to buy, or attempt to buy, intoxicating liquor, or for any person over the age of 18 to buy intoxicating liquor on behalf of any person under the age of 18;

3.2.2. Cigarettes are not for sale to persons under the age of 18; and

3.2.3. Orders containing either alcohol or cigarettes can therefore not be accepted from or on behalf of persons under the age of 18.

4. HOW TO MAKE AN ORDER AND HOW IT IS PROCESSED

4.1. Compiling your Order: Once you have selected the Products you wish to order from the list of your chosen store and provided the other required information, you will be given the opportunity to submit your Order by clicking or selecting the "proceed", "place my order" or similar button. It is important that you check all the information that you enter and correct any errors before clicking or selecting this button; once you do so we will start processing your Order and errors cannot be corrected.

4.2. Amending or cancelling your Order: You have the right to cancel or amend an order up to 30 minutes before your booking time, or until your order status becomes "in process" . You can track the progress of your order on mobile or online. After this, the store will have begun preparing your order, and your order can no longer be cancelled. The full amount will be deducted from your card. Should you wish to change or cancel your order, please see paragraph 6.3

4.3. Payment authorisation: Where any payment you make is not authorised, your Order will not be processed or communicated to the relevant store.

4.4. Processing your Order and store rejections: On receipt of your Order, we will begin processing it by sending it to the relevant store and will notify you by email that your Order has been received and is being processed. Please note that any confirmation page that you may see on getyuu.co.uk and any Order confirmation e-mail that you may receive each merely indicate that your Order has been received and is being processed by us, and does not necessarily mean that your Order has been accepted by the store. We encourage all our stores to accept all Orders and to communicate any rejection promptly, and we will notify you (generally by email) as soon as reasonably practicable if a store rejects your Order. However, stores have the discretion to reject Orders at any time because they are too busy, due to weather conditions or for any other reason.

4.5. Preparation of your Order: All orders placed via GetYuu.co.uk shall be guaranteed to be placed in front of you within 1 hour. Should this time limit not be met, your order will be discounted or you shall be offered a voucher for future use. The store is responsible for any recompensation.

5. PRICE AND PAYMENT

5.1. VAT: Prices will be as quoted on getyuu.co.uk. These prices include VAT but may exclude any online payment administration charge imposed by the store (if you pay for your Order online). These will be added to the total amount due where applicable.

5.2. Incorrect pricing: getyuu.co.uk contains a large number of items and it is possible that some of the items may include incorrect prices. If the correct price for an Order is higher than the price stated on getyuu.co.uk, we will normally contact you before the relevant Order is dispatched. In such an event, neither we nor the relevant store is under any obligation to ensure that the Order is provided to you at the incorrect lower price or to compensate you in respect of incorrect pricing.

5.3. Payment methods: Payment for Orders must be made by an accepted credit or debit card through getyuu.co.uk.

5.4. Card payments: If you pay by credit or debit card, you may be required to show the card to the store at the time of delivery as proof of identification and so that they can check that the card conforms with the receipt data for the Order. Please note that from time to time there may be delays with the processing of card payments and transactions; this may result in payments taking up to sixty (60) days to be deducted from your bank account or charged to your credit or debit card.

5.5. Credit and discount vouchers: A credit or discount may apply to our Order if you use a promotional voucher or code recognised by getyuu.co.uk and endorsed by GetYuu, and you pay for any balance by credit or debit card. Please refer to our Voucher Terms of Service for the full terms of Service applicable to the use of credit and discount vouchers. Please note that because of standard banking procedures, your bank or card issuer will initially "ring-fence" the full amount of the Order (before any credit or discount) in your account for between 3 to 5 working days (or longer, depending on your bank or card issuer), and this amount will therefore be unavailable in your account for that period. The credit or discount will be applied at the time your bank or card issuer transfers the funds for your Order to us, at which point the credit or discounted amount will not be transferred to us and will instead be released by your bank or card issuer back into your available balance. You acknowledge and agree that neither we nor the relevant store will be responsible or liable to you in relation to this delay by your bank or card issuer in the release of funds back into your account.

5.6. Rejected Orders: Because of standard banking procedures, once you have submitted an Order that you are paying for by credit or debit card and your payment has been authorised, your bank or card issuer will "ring-fence" the full amount of your Order. If your Order is subsequently rejected by the store (as described in paragraph 4.4 above) or cancelled for any other reason, your bank or card issuer will not transfer the funds for the Order to us, and will instead release the relevant amount back into your available balance. However, this may take between 3 to 5 working days (or longer, depending on your bank or card issuer). You acknowledge and agree that neither we nor the relevant store will be responsible or liable to you in relation to this delay by your bank or card issuer in the release of funds back into your account.

6. CUSTOMER CARE

6.1. General: Customer care is extremely important to us. Subject to paragraphs 6.5 and 11, our Customer Care team will therefore try to assist you where possible if you have any problems with your Order. You can contact our Customer Care team by clicking the “contact Us” button

6.2. Questions about your Order: If your Order is taking longer than expected or you have any other problems with your Order, please discuss this with the store manager at the time, who will try their very best to resolve any issues.

6.3. Changing or cancelling your Order: If you wish to change or cancel your Order after it has been submitted and payment has been authorised, you may contact our Customer Care team as described above and they will attempt to contact the store in order to communicate your requests. However, there is no guarantee that we will be able to reach the store or that the store will agree to your requests as they may have already started processing your Order.

6.4. Complaints or feedback: In the event that you are dissatisfied with the quality of any Products or the service provided by a store, please consider providing feedback in the form of ratings, comments and reviews on getyuu.co.uk (together, "Reviews") to reflect your experience. The Reviews are an important part of our quality control process.

6.5. Compensation: If you are dissatisfied with the quality of any Products or the service provided by a store and wish to seek a refund, a proportionate price reduction or any other compensation, you should contact the store directly to lodge your complaint and, where appropriate, follow the store's own complaint procedures. If you are unable to contact the store, or the store refuses to deal with your complaint, you can contact our Customer Care Team as described above within 48 hours of placing your Order and one of our Customer Care Advisers will attempt to contact the store in order to request compensation on your behalf. Please note that we have no control over stores and the quality of the Products or service that they provide, and we are not able to provide, and have no responsibility or liability for providing, any compensation to you on behalf of any store. The legal contract is between you, the user, and the store.

7. LICENCE

7.1. Terms of permitted use: You are permitted to use getyuu.co.uk and print and download extracts from getyuu.co.uk for your own personal non-commercial use on the following basis:

7.1.1. You must not misuse getyuu.co.uk (including by hacking or "scraping").

7.1.2. Unless otherwise stated, the copyright and other intellectual property rights in getyuu.co.uk and in material published on it (including without limitation photographs and graphical images) are owned by us or our licensors. These works are protected by copyright laws and treaties around the world and all rights are reserved. For the purposes of these Terms, any use of extracts from getyuu.co.uk other than in accordance with paragraph 7.1 is prohibited.

7.1.3. You must not modify the digital or paper copies of any materials that you print off in accordance with paragraph 7.1 and you must not use any pictures, photographs or any other graphics, video or audio sequences separately from any accompanying text.

7.1.4. You must ensure that our status as the author of the material on getyuu.co.uk is always acknowledged.

7.1.5. You are not allowed to use any of the materials on getyuu.co.uk or the Website itself for commercial purposes without obtaining a licence from us to do so.

7.2. Limitation on use: Except as stated in paragraph 7.1, getyuu.co.uk may not be used, and no part of getyuu.co.uk may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service, without our prior written permission.

7.3. Reservation of rights: Any rights not expressly granted in these Terms are reserved.

8. SERVICE ACCESS

8.1. Getyuu.co.uk availability: While we try to ensure that getyuu.co.uk is normally available twenty four (24) hours a day, we do not undertake any obligation to do so, and we will not be liable to you if getyuu.co.uk is unavailable at any time or for any period.

8.2. Suspension of access: Access to getyuu.co.uk may be suspended temporarily at any time and without notice.

8.3. Information security: The transmission of information via the internet is not completely secure. Although we take the steps required by law to protect your information, we cannot guarantee the security of your data transmitted to getyuu.co.uk; any transmission is at your own risk.

9. VISITOR MATERIAL AND REVIEWS

9.1. General:

9.1.1. Other than personally identifiable information, which is covered under our Privacy Policy, any material you post, upload or transmit or upload to getyuu.co.uk (including without limitation Reviews) ("Visitor Material") will be considered non-confidential and non-proprietary. By posting, uploading or transmitting any Visitor Material, you represent and warrant that you own or otherwise control all of the rights to such Visitor Material. You agree that we will have no obligations with respect to any Visitor Material, and that we and anyone we designate will be free to copy, disclose, distribute, incorporate and otherwise use any Visitor Material and all data, images, sounds, text and other things embodied in it for any and all commercial or non-commercial purposes.

9.1.2. You represent and warrant that any Visitor Material you post, upload or transmit does not and will not breach any of the restrictions in paragraphs 9.2 to 9.3 below.

9.2. Visitor Material Policy: You are prohibited from posting, uploading or transmitting to or from getyuu.co.uk any Visitor Material (including any Reviews) that:

9.2.1. breaches any applicable local, national or international law;

9.2.2. is unlawful or fraudulent;

9.2.3. amounts to unauthorised advertising; or

9.2.4. contains viruses or any other harmful programs.

9.3. Visitor Reviews Policy: In particular (but without limitation), any Reviews that you submit through the Website must not:

9.3.1. contain any defamatory, obscene or offensive material;

9.3.2. promote violence or discrimination;

9.3.3. infringe the intellectual property rights of another person;

9.3.4. breach any legal duty owed to a third party (such as a duty of confidence);

9.3.5. promote illegal activity or invade another's privacy;

9.3.6. give the impression that they originate from us; or

9.3.7. be used to impersonate another person or to misrepresent your affiliation with another person.

9.4. Removal of Reviews: The prohibited acts listed in paragraphs 9.2 and 9.3 above are non-exhaustive. We reserve the right (but do not undertake, except as required by law, any obligation) and have the sole discretion to remove or edit at any time any Reviews or other Visitor Material posted, uploaded or transmitted to getyuu.co.uk that we determine breaches a prohibition in paragraphs 9.2 or 9.3 above, is otherwise objectionable or may expose us or any third parties to any harm or liability of any type, or for any other reason.

9.5. Use of Reviews: The Reviews and other Visitor Material contained on getyuu.co.uk are for information purposes only and do not constitute advice from us. Reviews and Visitor Material reflect the opinions of customers who have ordered through getyuu.co.uk or other third parties, and any statements, advice or opinions provided by such persons are theirs only. Accordingly, to the fullest extent permitted by law, we assume no responsibility or liability to any person for any Reviews or other Visitor Material, including without limitation any mistakes, defamation, obscenity, omissions or falsehoods that you may encounter in any such materials.

9.6. Liability: You agree to indemnify us against any losses, damages and claims (and all related costs) incurred by or made against us by a store or any other third party arising out of or in connection with any Reviews or other Visitor Material that you provide in breach of any of the representations and warranties, agreements or restrictions set forth in this paragraph 9.

9.7. Disclosure to authorities and courts: You acknowledge that we will fully co-operate with any competent authority requesting or directing us to disclose the identity or location of anyone posting any Reviews or other Visitor Material in breach of paragraph 9.2 or 9.3 or any other applicable restriction and you release us to the fullest extent permitted by law from all liability in relation to such disclosure.

10. LINKS TO AND FROM OTHER WEBSITES

10.1. Third party websites: Links to third party websites on getyuu.co.uk are provided solely for your convenience. If you use these links, you leave the Website. We have not reviewed and do not control any of these third party websites (and are not responsible for these websites or their content or availability). We do not endorse or make any representation about these websites, their content, or the results from using such websites or content. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.

10.2. Linking permission: You may link to the Website's homepage (getyuu.co.uk), provided that:

10.2.1. you do so in a fair and legal way which does not damage or take advantage of our reputation;

10.2.2. you do not establish a link from a website that is not owned by you or in a way that suggests a form of association with or endorsement by us where none exists;

10.2.3. any website from which you link must comply with the content standards set out in these Website Terms (in particular paragraph 9 (Visitor Materials and Reviews));

10.2.4. we have the right to withdraw linking permission at any time and for any reason.

11. DISCLAIMERS

11.1. Website information: While we try to ensure that information on the Website is correct, we do not promise it is accurate or complete. We may make changes to the material on getyuu.co.uk, or to the Service, Products and prices described on it, at any time without notice. The material on getyuu.co.uk may be out of date, and we make no commitment to update that material.

11.2. Allergy, dietary and other menu information: We try to accurately copy the item names, descriptions, prices, special offer information, heat and allergenic warnings and other information ("Menu Information") from the menus that are provided to us by stores. However, it is the stores that are responsible for providing this Menu Information and ensuring that it is factually accurate and up-to-date, and we do not undertake any such responsibility. If you are in doubt about allergy warnings, contents of a dish or any other Menu Information, you should confirm with the store directly before ordering.

11.3. store actions and omissions: The legal contract for the supply and purchase of Products is between you and the store that you place your Order with. We have no control over the actions or omissions of any stores. Without limiting the generality of the foregoing, you acknowledge and accept the following by using getyuu.co.uk:

11.3.1. We do not give any undertaking that the Products ordered from any store through the Website will be of satisfactory quality or suitable for your purpose and we disclaim any such warranties.

11.3.2. We encourage all our stores to accept all Orders and to communicate any rejection promptly, and we will notify you (generally by email) as soon as reasonably practicable if a store rejects your Order. However, we do not guarantee that stores will accept all Orders, and stores have the discretion to reject Orders at any time because they are too busy, due to weather conditions or for any other reason.

11.3.3. The foregoing disclaimers do not affect your statutory rights against any store.

11.4. Exclusion of terms: We provide you with access to the Website and Service on the basis that, to the maximum extent permitted by law, we exclude all representations, warranties, conditions, undertakings and other terms in relation to the Website and Service (including any representations, warranties, conditions, undertakings and other terms which might otherwise apply to getyuu.co.uk or Service, or be otherwise implied or incorporated into these Terms, by statute, common law or otherwise ).

12. LIABILITY

12.1. General: Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, our liability for fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law. Nothing in these Terms affects your statutory rights.

12.2. Exclusion of liability: Subject to clause 12.1, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if forseeable, arising under or in connection with the Service or the Website (including the use, inability to use or the results of use of the Service or the Website) for:

12.2.1. any loss of profits, sales, business, or revenue;

12.2.2. loss or corruption of data, information or software;

12.2.3. loss of business opportunity;

12.2.4. loss of anticipated savings;

12.2.5. loss of goodwill; or

12.2.6. any indirect or consequential loss.

12.3. Limitation of liability: Subject to clauses 11, 12.1 and 12.2, our total liability to you in respect of all other losses arising under or in connection with the Service or getyuu.co.uk, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed twice the value of your Order or £100, whichever is lower.

12.4. Additional costs: You assume full and sole responsibility for any additional or associated costs that you may incur in connection with or as a result of your use of getyuu.co.uk, including without limitation costs relating to the servicing, repair or adaptation of any equipment, software or data that you may own, lease, license or otherwise use.

13. TERMINATION

13.1. Grounds for termination: We may terminate or suspend (at our absolute discretion) your right to use getyuu.co.uk and the Service immediately by notifying you in writing (including by email) if we believe in our sole discretion that:

13.1.1. you have used the Website in breach of paragraph 7.1 (License);

13.1.2. you have posted Reviews or other Visitor Material in breach of paragraphs 9.2 or 9.3 (Visitor Material and Reviews);

13.1.3. you have breached paragraph 10.2 (Links to and from other websites); or

13.1.4. you have breached any other material terms of these Terms.

13.1.5. you fail to honour a booking made via GetYuu (no-shows) 3 times.

13.2. Obligations upon termination: Upon termination or suspension you must immediately destroy any downloaded or printed extracts from the Website.

14. WRITTEN COMMUNICATIONS

14.1. Applicable laws require that some of the information or communications we send to you should be in writing. When using getyuu.co.uk or ordering Products via the Website, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on the Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

15. EVENTS OUTSIDE OUR CONTROL

15.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control ("Force Majeure Event").

15.2. A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

15.2.1. strikes, lock-outs or other industrial action;

15.2.2. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

15.2.3. fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

15.2.4. impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

15.2.5. impossibility of the use of public or private telecommunications networks; and

15.2.6. the acts, decrees, legislation, regulations or restrictions of any government.

15.3. Our performance under these Website Terms is deemed to be suspended for the period that any Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring any Force Majeure Event to a close or to find a solution by which our obligations under these Terms may be performed despite the Force Majeure Event.

16. ADDITIONAL TERMS

16.1. Privacy Policy: We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in accordance with our Privacy Policy

16.2. Other terms: You should also review our Cookies Policy for information regarding how and why we use cookies to improve the quality of the Website and Service, our Voucher Terms of Service for information regarding the use of credits and promotional discounts on getyuu.co.uk, and our Competitions Terms of Service for information regarding the terms applicable to competitions that we may run from time to time

16.3. Severability: If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent, permitted by law.

16.4. Entire agreement: These Terms and any document expressly referred to in them constitute the whole agreement between you and us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any contract.

16.5. No waiver: Any failure or delay by you or us in enforcing (in whole or in part) any provision of these Terms will not be interpreted as a waiver of your or our rights or remedies.

16.6. Assignation: You may not transfer any of your rights or obligations under these GetYuu Terms without our prior written consent. We may transfer any of our rights or obligations under these Terms without your prior written consent to any of our affiliates or any business that we enter into a joint venture with, purchase or are sold to.

16.7. Headings: The headings in these Website Terms are included for convenience only and shall not affect their interpretation.

17. GOVERNING LAW AND JURISDICTION

17.1. These Terms shall be governed by and construed in accordance with Scots law. Disputes or claims arising in connection with these Terms (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the Scottish courts.

Voucher Terms of Service

General

1. The following general Terms of Service (the "General Voucher Terms") will apply to all vouchers issued by GetYuu from time to time for use on the Website, including vouchers with a credit value ("Paycode Vouchers") and promotional discount vouchers ("Discount Vouchers", and together with Paycode Vouchers, ("Vouchers").

2. Individual Vouchers will also be subject to, and the General Voucher Terms will be supplemented and/or modified by, additional Terms of Service (the "Specific Voucher Terms") that will be specified on the Voucher or at the time the Voucher is issued.

3. Vouchers may only be redeemed towards online Orders from stores made through the Website.

Specific Terms of Use for Paycode Vouchers 4. Paycode Vouchers must be applied to a registered GetYuu online customer account via getyuu.co.uk by no later than the deadline specified on the Paycode Voucher and/or at the time the Paycode Voucher is issued by entering the relevant voucher code (>"Paycode Voucher Code"), and will expire if not applied by this date. If the Paycode Voucher is applied before the expiry date, the customer account will be credited by the relevant amount. Unless otherwise provided or specified in the Specific Voucher Terms, any credit must be used within six (6) months of the date on which the Paycode Voucher is issued.

5. If the order value is less than the Paycode Voucher value that has been credited to the customer account, no change or cash will be given. However, any balance will be left as a credit in the customer account, and may be redeemed against subsequent orders.

6. If the order value is more than the Paycode Voucher value that has been credited to the customer account, the remaining balance must be paid online using a debit or credit card.

7. Paycode Vouchers and Paycode Voucher Codes are only valid for one use. Once the Paycode Voucher Code has been used (whether in an authorised or unauthorised manner), the Paycode Voucher Code will be void. Paycode Voucher recipients are responsible for ensuring that their Paycode Voucher Codes are not used by someone else.

Specific Terms of Use for Discount Vouchers 8. Discount Vouchers must be used by the deadline specified on the Discount Voucher and/or at the time the Discount Voucher is issued by entering the relevant voucher code ("Discount Voucher Code"), and will expire after such date.

9. In the event of 2,000 redemptions made per Discount Voucher Code, the Discount Voucher Code will automatically expire regardless of the expiry date.

9.1 Vouchers may not be used in conjunction with other Vouchers or any other discounts or promotions provided or advertised from time to time;

9.2 each Voucher will be valid for use by a recipient only once;

9.3 each customer or household is limited to one Voucher per promotion or offer; and

9.4 the right to use a Voucher is personal to the original recipient and may not be transferred.

General Terms of Use for All Vouchers

10. The right to use a Voucher is personal to the original recipient and may not be transferred. No Voucher may be copied, reproduced, distributed, or published directly or indirectly in any form or by any means for use by an entity other than the original recipient, or stored in a data retrieval system, without our prior written permission. In particular, Vouchers distributed or circulated without our written approval, for example on an Internet message board or on a "bargains" website, are not valid for use and may be refused or cancelled.

11. Unless otherwise provided or specified in the Specific Voucher Terms:

12. When you use a Voucher you warrant to us that you are the duly authorised recipient of the Voucher and that you are using it in accordance with these terms, lawfully, legally and in good faith. If we believe in our sole discretion that a Voucher is being used in breach of these terms, unlawfully, illegally or in bad faith, we may reject or cancel the Voucher.

Miscellaneous

13. Please note that because of standard banking procedures, your bank or card issuer will initially "ring-fence" the full amount of an Order (before any Voucher credit or discount is applied) in your account for between 3 to 5 working days (or longer, depending on your bank or card issuer), and this amount will therefore be unavailable in your account for that period. The credit or discount will be applied at the time your bank or card issuer transfers the funds for your order to us, at which point the credit or discounted amount will not be transferred to us and will instead be released by your bank or card issuer back into your available balance.

14. Vouchers may not be exchanged for cash.

15. We shall not be liable to any customer or household for any loss or claim arising out of the refusal, rejection, cancellation or withdrawal of any Voucher or any failure or inability of a customer or household to use a Voucher for any reason.

16. We reserve the right, at any time and in its sole discretion, to add to or amend these Terms of Service in relation to the use of Vouchers or to vary or terminate the operation of a Voucher at any time without notice.

17. All standard Terms of Service from time to time for use of the Website and the Service apply.

Competitions Terms of Service

1. The following general Terms of Service (the "General Competition Terms") will apply to all competitions run by GetYuu.

2. Individual competitions will also be subject to, and the General Competition Terms will be supplemented and/or modified by, additional Terms of Service (the "Specific Competition Terms") that will be specified in connection with each competition.

3. Competitions are open to individual residents of the UK aged 18 or over, except employees of GetYuu Ltd., their associated, affiliated or subsidiary companies, and their families, agents, or anyone connected with the competition.

4. Winners will be responsible for ensuring they are able to accept the relevant prize, as set out and in accordance with these GeneralCompetition Terms and any applicable Specific Competition Terms.

5. We reserve the right to redraw a competition winner if the relevant prize is not accepted or claimed within the time period stated in the applicable Specific Competition Terms.

6. Completing and submitting a competition entry form will be deemed acceptance of the General Competition Terms and any applicable Specific Competition Terms.

7. The General Competition Terms and any applicable Specific Competition Terms shall be governed by the laws of Scotland and subject to the exclusive jurisdiction of the Scottish courts.

8. Any personal data that is collected as part of any GetYuu competition will be processed in accordance with applicable UK data protection legislation.

9. We reserve the right to withdraw any competition at any time without prior written notice and/or to alter or amend the General Competition Terms or the Specific Competition Terms for any competition at any time.

10. Our decision is final and binding in all matters relating to any competition and no correspondence will be entered into.

11. All standard Terms of Service from time to time for use of the Website and Service apply.

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